For patients and for clinics

Healthcare that just works.
For everyone.

Patients find a clinic nearby, book an open time, and see the fee before they confirm. Practices keep the schedule, check-ins, and bills in one place.

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Sample practice · click a page

docplan.app/organizations/enny
/ Enny Family Clinic
Good morning, Safia

2 left on schedule · 2 waiting · 0 finished · 1 need attention · next in queue 6m

Finished today

0

None finished yet today

No-shows today

0

None today

Remaining today

2

Next at 10:20

Needs attention

1

1 overnight

Today

Tue, Sep 22 · 3 appointments

Who is booked and when

Schedule Checked in
Search appointments…

  • 09:30

    30 min

    Carl Bond

    General consultation

    In session

  • 10:20

    20 min

    Emily Zhang

    Follow-up

    Scheduled

  • 13:30

    30 min

    Rania Amor

    General consultation

    Scheduled
Live queues
Manage New

Patients waiting for the next step — move or remove from each queue

Consultation · yours

Safia Nassor

0 waiting
Lab

Peter Kivuvah

2 waiting
Pharmacy

Team

0 waiting
Imaging

Winfred Wanjiru

0 waiting

01 — The system

One place for patients and clinics.

Docplan gives healthcare providers tools to run their practice and puts them in front of patients who are looking for care. Patients find a clinic, book it, and keep every appointment and receipt in their account.

Picture a Tuesday at Enny Family Clinic.

  • Carl Bond Patient. Books the consultation.
  • Safia Nassor Owner. The doctor on the visit.
  • Cynthia Kole Admin. At the desk.
  • Peter Kivuvah Collaborator. Runs the lab queue.
Ages ago Clinic Schedule

The doctor sets the hours patients can book.

Safia set the hours. Another provider at the clinic can set different ones. Patients only see a free time.

Sep 18 · 4:36 PM Patient Search

The patient searches for the service. The clinic shows up with the fee.

Carl looks up a general consultation. Enny Family Clinic shows it at KSh 1,800.

Sep 18 · 4:42 PM Patient Book

When the patient books a time, it is reserved for them.

Carl books Tuesday 09:30. Safia, who is assigned to general consultation, is notified, approves the request, and the time is confirmed.

Sep 22 · 8:30 AM Patient Reminder

Docplan sends the reminders. The desk does not.

Carl gets a text or an email when the visit is booked, a reminder the day before, and one hour before.

Sep 22 · 9:28 AM Front desk Check-in

The desk checks the patient in from the booking.

Cynthia checks Carl in for 09:30. The chart is already there.

Sep 22 · 9:41 AM Provider Chart

The doctor writes the visit down while the patient is still there.

Safia sees Carl, writes the note, and sends Carl for a malaria test. The note stays with the clinic.

Sep 22 · 9:48 AM Lab Queue

The doctor sends the patient to the lab.

Peter runs that queue. Carl is on it for a malaria test.

Sep 22 · 9:54 AM Billing Invoice

The invoice has the booked fee and the test.

Peter issues it. The consultation is KSh 1,800. The malaria test is KSh 500.

Sep 22 · 10:06 AM Patient Account

The patient already has the appointment and the invoice.

Carl already has both. No need to call the desk.

02 — Where to start

Looking for care, or running a clinic.

I need care

Find care near you. Book in a minute.

See the fee, pick an open time, and get a text reminder before you go. Your appointments and receipts stay in your account, and you don't need one until you book.

Find care Learn more

I run a practice

Run your clinic. Get found by new patients.

Manage bookings, walk-ins, records and billing in one place, and publish a profile patients can book from directly. More tools are on the way.

Set up a practice Learn more

03 — One side at a time

The story above is both sides at once.

Read the page that stays on yours. Patients: search, the booking, the texts, and the receipt. Providers: the board, the queue, and the invoice.

For patients For providers